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Surface detach hardware failure.Surface Book Detach: Hardware Failure

 

Surface detach hardware failure.Surface Detach: Hardware Failure

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

First things to try.Fix problems detaching or attaching your Surface Book keyboard

 

Simply go to device manager and uninstall the “Surface DTX” and “Surface API Notify” drivers (check the box for deleting the drivers from the device in both the cases) and simply reboot to let Windows Update install the drivers back, and BOOM, it’s fixed. Surface Laptop – “Surface Detach: Hardware Failure”. I just got a Surface Laptop from work and I think they imaged it as a Surface Pro because it’s complaining about a hardware failure when it’s not actually capable of detaching. I don’t see any failed devices in Device Manager, or any obvious system updates that might pertain to the Surface. Oct 19,  · “Surface Detach: Hardware Failure” but no apparent fault. Detach the Clipboard from the keyboard. Wet a cotton swab with rubbing alcohol. (Use 95% isopropyl alcohol or higher if possible.) Clean the silver pins on both faces of the three connectors After .

 

Surface detach hardware failure.”Surface Detach: Hardware Failure” but no apparent fault – Microsoft Community

If the Detach icon is missing from the taskbar Restart your Surface Book. Select the Start button, and then select Power > Restart to restart your Surface Book. Turn on Surface DTX in Task Manager and restart your Surface Book. If you still don’t see the Detach icon on the Force a shut down. For. Apr 30,  · Surface Detach: Hardware Failure. Thread starter Dan; Start date Apr 18, ; D. Dan New Member. Apr 18, #1 For a Surface Book 2 – Has anyone else see this message at the bottom right corner of the screen? I have the message, but the screen detaches and reattaches just fine. When I click the icon, it tells me “General Failure”. Surface Laptop – “Surface Detach: Hardware Failure”. I just got a Surface Laptop from work and I think they imaged it as a Surface Pro because it’s complaining about a hardware failure when it’s not actually capable of detaching. I don’t see any failed devices in Device Manager, or any obvious system updates that might pertain to the Surface.
 
 
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Fix problems detaching or attaching your Surface Book keyboard
Question Info
Surface Detach: Hardware Failure – Microsoft Community
“Surface Detach: Hardware Failure” but no apparent fault
If you’re still having problems
Surface Detach: Hardware Failure | Microsoft Surface Forums

Is there anything I can do to fix it? When you get this error when detaching the Surface Book from the keyboard, you are usually instructed to troubleshoot the problem by clicking on the link provided in the error message. If you are unable to see this option or if it did not resolve the problem, try to close all programs first since there may be a program that uses the base’s graphics.

Apart from checking the system for software issues, it will make sure that you have the recommended driver and firmware updates. Perform a forced shutdown after running the SDT. Just press the power button for 10 seconds or until the screen goes off. If you continue to get the error message, check if there are any issues with device that are paired with the Surface Book. Check for driver errors with the Bluetooth devices. If you see any, select the device and click on Remove device.

Re-pair the device and once the driver issue has been resolved, try to detach the keyboard again. When you have successfully detached the Surface, clean the connectors using a soft, cotton cloth wet with rubbing alcohol and let the pins and connectors dry before re-attaching the tablet to the base.

Let me know if the suggestions are successful in resolving the problem. In case you need further help, please reply to this post. I will be notified and I’ll get back to you the soonest I can so we can make sure this gets resolved. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks for your feedback. Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Ruz San Microsoft Agent. Hi, When you get this error when detaching the Surface Book from the keyboard, you are usually instructed to troubleshoot the problem by clicking on the link provided in the error message.

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